At Dandelion Gifts, we want you to be completely satisfied with your purchase. If you are not happy with your item, please follow our returns and refunds policy:
Returns:
- You have 14 days from the date of delivery to return your item.
- Items must be unused, in original packaging, and in the same condition you received them.
- To initiate a return, contact our customer service team at [email protected] with your order number and reason for return.
Refunds:
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed and a credit will automatically be applied to your original method of payment within 10 business days.
- Shipping costs are non-refundable.
Exchanges:
- If you need to exchange an item, please contact us at [email protected] We will guide you through the process.
For any further questions, please reach out to our customer service team.
Thank you for shopping with Dandelion Gifts!